Terms & Conditions

General terms and conditions of purchase.
The content of the pages of our website is for your general information and use only and is subject to change without notice.
The V.P. Jewellery  web site is aimed at providing a service which, where possible, replicates an in store shopping experience. There has to be small print, it's here to protect you and we recommend you read it prior to purchasing.
V.P. Jewellery provides this web site on an "as is" basis and as such accept no responsibility for any errors, which will be unintentional.
o    Goods will only be delivered to Great Britain and Northern Ireland addresses.
o    All orders are subject to stock availability.
o    All measurements are approximate.
o    Products images shown will not be actual size and will depend on your monitor's display and colour capabilities.
o    Colours reproduced are as accurate as electronic processes allow.
o    All prices are Pounds Sterling and include VAT at the prevailing rate.
o    All items will be supplied in our packaging or branded packaging from our suppliers.
o    This site is governed exclusively by English Law.
Once you have completed an online purchase, we will send you an email confirming the order details. We will take payment for your order immediately and once all security and stock checks have been passed, we will despatch your order to you. It is at this point that a contract will exist between you and us under these terms and conditions.
Where '48 hours' is quoted this refers to 2 working days (Monday-Friday) for orders placed before 4pm, excluding bank holidays. Orders placed after 4pm Thursday will be delivered the following Monday. Orders placed after 4pm Friday will be delivered the following Tuesday.
Our Guarantee to you
We guarantee all our fabulous products against manufacturing defects. Our guarantee is additional to and does not effect your statutory rights
Buy With Confidence
We know you will be delighted with your purchase, but we do appreciate that on occasions you may not be. On these rare occasions we are more than happy to offer you an Exchange, Credit Note or Refund on your purchase if it is returned to us within 7 days from receipt providing the item is unworn, in pristine condition, with its original packaging and all relevant receipts and documentation. This offer does not include personalised items, special orders or piercing  jewellery (e.g. earrings) and does not affect your statutory rights.
An Exchange, Credit Note or Refund of your purchase can be done by calling our support team on 0844 589 9197 or emailing us at sales@vpjewellery.co.uk for return instructions.
Please allow 10 days for your refund to be processed.                                  
All web site content is the property of Harbinger Watch Company Ltd or its suppliers. Permission is given to all purchasers to electronically copy and print sections of this site for personal use only. Any other use, without the written permission of Harbinger Watch Company Ltd, is strictly prohibited.